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Aaron

Mental Health Support Worker

Bachelor of Psychology (In Progress)

Aaron is a dedicated and compassionate Mental Health Support Worker at Grace Recovery Hub, currently in his third year of a Bachelor of Psychology and on track to graduate early next year, with the long-term goal of becoming a registered psychologist. He brings a thoughtful, grounded, and relatable approach to his work, shaped by both his academic studies and lived experience with anxiety and depression, allowing him to support others with empathy, authenticity, and understanding. Before transitioning into mental health, Aaron spent 15 years running his own landscaping business, developing strong discipline and an appreciation for the therapeutic benefits of routine, physical activity, and outdoor spaces. Outside of work and study, he enjoys staying active, kayak fishing in the bay, and spending time with his American Bulldog cross, Kayla, and his half-Bengal cat, Claude, helping him stay balanced and grounded.

Cassie

Mental Health Support Worker

Education:

Certificate IV in Mental Health (In Progress)

Cass is a compassionate, dedicated, and highly capable Mental Health Support Worker who brings both professional knowledge and genuine warmth to her role at Grace Recovery Hub. Having recently completed her Diploma of Mental Health, she is motivated to apply her skills in supporting individuals to identify their wellbeing needs, set meaningful goals, and work toward positive outcomes. Cass has developed strong interpersonal abilities, including effective communication, active listening, and relationship-building, allowing her to connect with people from diverse backgrounds in a respectful and supportive way. She balances her kind and caring nature with the ability to set clear, healthy boundaries—ensuring safe, structured, and person-centred support. Cass’s passion for mental health support is deeply rooted in her lived experience, both personally and through supporting family members. She understands how challenging mental health struggles can be and strongly believes that no one should have to go through difficult times alone. This insight drives her commitment to being a reliable, empathetic presence for others—someone who listens without judgment and supports individuals in achieving their goals. Cass is passionate about empowering people to build confidence, resilience, and a sense of hope, helping them move forward at their own pace. Outside of work, Cass enjoys activities that reflect her holistic approach to wellbeing. She loves cooking plant-based meals, experimenting with new recipes for her family, and spending time gardening, walking her dog, and staying active. She also values quality time with her two young children, recognising the importance of connection, routine, and balance in maintaining mental health. Cass’s nurturing personality, combined with her professional skills and lived experience, makes her a valued member of the Grace Recovery Hub team—someone who truly cares about helping others feel supported, understood, and empowered.

Jade

Mental Health Support Worker

Education:

Double degree in Psychological Sciences and Criminology & Criminal Justice (Currently Studying)

Jade is a compassionate and uplifting Mental Health Support Worker who brings warmth, positivity, and genuine care to her role at Grace Recovery Hub. Known for her big heart and supportive nature, she is deeply committed to helping people feel empowered, valued, and understood. Jade has a natural ability to connect with others while maintaining clear and healthy boundaries, ensuring that the support she provides is both safe and effective. Her focus is always on uplifting individuals and helping them move forward with confidence and purpose. Currently studying a double degree in Psychological Sciences and Criminology & Criminal Justice, Jade brings strong academic insight into human behaviour, mental health, and social systems. She has recently managed a major research project exploring Indigenous women and victim misidentification, demonstrating her awareness of complex social and mental health challenges within the community. This knowledge strengthens her ability to support individuals from diverse backgrounds with sensitivity, understanding, and a person-centred approach. Jade’s passion for mental health support is deeply personal, shaped by her own lived experience and by supporting those close to her through their struggles. These experiences have given her a deep understanding of how important it is to feel supported during difficult times. She is driven by the belief that no one should face mental health challenges alone and is committed to helping individuals build resilience, regain confidence, and feel hopeful about their future. Outside of work, Jade prioritises her own wellbeing through Pilates, gym training, and staying active, recognising the strong connection between physical and mental health. She also enjoys spending quality time with loved ones, often over a nice lunch or dinner, valuing the importance of connection and community. Jade’s balance of empathy, knowledge, and positive energy makes her a valued member of the Grace Recovery Hub team, where she continues to support others in feeling uplifted, supported, and empowered.

Jasmine

Support Coordinator

Education:

Bachelor of Applied Psychology

Jasmine is a highly experienced and knowledgeable Support Coordinator who brings confidence, compassion, and real-world expertise to her role at Grace Recovery Hub. Having worked with leading organisations such as Melbourne City Mission for many years, Jasmine has a deep understanding of how the system works—and more importantly, how to make it work effectively for the people she supports. She has seen a wide range of complex situations and consistently demonstrates the ability to coordinate supports with clarity, efficiency, and care. Known for her calm approach and genuine kindness, Jasmine manages even the most complex cases with a smile, ensuring individuals feel supported every step of the way. Jasmine is exceptional not only as a Support Coordinator but also as a Recovery Coach, bringing a holistic and person-centred approach to her work. She is passionate about building genuine connections and keeping her approach real, approachable, and tailored to each individual. Her strong background, combined with her Bachelor’s degree in Psychology, allows her to understand mental health and human behaviour at a deeper level. She works closely with participants to help them navigate services, build independence, and achieve meaningful outcomes in their lives. Her motivation for working in mental health and disability support is both professional and deeply personal. Growing up with a sister who has autism has given Jasmine firsthand insight into the challenges faced by individuals and families. This experience has shaped her passion for creating a more supportive, inclusive environment and drives her commitment to making a real difference in people’s everyday lives. She understands the importance of advocacy, connection, and consistent support in helping individuals thrive. Outside of work, Jasmine values balance and wellbeing through staying active and connected to nature. She enjoys hiking with her dog, exploring new places, and chasing waterfalls, as well as reading fantasy books and experimenting in the kitchen with different cuisines. These interests reflect her vibrant and grounded personality, and her belief in the importance of maintaining wellbeing through connection, creativity, and self-care. Jasmine’s experience, heart, and dedication make her an invaluable part of the Grace Recovery Hub team.

Jack

Mental Health Support Worker

Education:

Bachelor of Psychological Sciences (Currently Studying)

Jack is a passionate and thoughtful Mental Health Support Worker who brings a balanced blend of empathy, knowledge, and structure to his role at Grace Recovery Hub. Currently in his third year of a Bachelor of Psychological Sciences, Jack is deeply engaged in understanding mental health and human behaviour. He is known for his grounded nature and ability to set clear, healthy boundaries while maintaining a supportive and approachable presence. Jack genuinely cares about the people he works with and is committed to creating safe, respectful environments where individuals feel understood and valued. Jack has a strong interest in digital technology and computing, and is highly tech-savvy. As a computer gaming enthusiast, he enjoys a wide range of games and has a deep interest in building and optimising computer systems. He recognises that digital spaces can play an important role in social connection, identity, and mental wellbeing, especially for individuals who may find comfort and community online. Jack brings this understanding into his support work, helping individuals find balance between technology use and overall wellbeing. Outside of technology, Jack prioritises his own mental health through resistance training at the gym, where he values the supportive and tight-knit community environment. He also enjoys music, playing both guitar and piano, using creative outlets as a way to relax and express himself. His commitment to study reflects his genuine curiosity and dedication to the mental health field, as he continues to deepen his understanding and skills to better support others. Jack’s motivation for working in mental health is deeply personal. He understands what it can feel like to slip through the cracks, and this drives his passion to ensure others feel seen, supported, and not overlooked. He strongly believes in reducing the stigma surrounding mental health and creating a more inclusive and understanding society. Through his work, Jack aims to uplift others, provide meaningful support, and help individuals build confidence, resilience, and a sense of belonging.

Klara

Mental Health Support Worker

Education:

Certificate IV Mental Health

Klara is a compassionate, highly experienced, and dedicated Mental Health Support Worker who brings warmth, authenticity, and presence to her role at Grace Recovery Hub. She is deeply passionate about being part of community spaces where people feel safe, welcomed, and genuinely valued. Through her involvement with local organisations and grassroots initiatives, Klara has learned the importance of patience, empathy, and consistency when supporting others—especially those experiencing vulnerability. These experiences have shaped the way she supports people today, allowing her to show up with care, respect, and a strong commitment to human connection. Community sits at the heart of Klara’s approach to mental health support. She values deep conversations, meaningful relationships, and environments where individuals can be themselves without fear of judgment or pressure. Klara believes that mental health recovery begins with acceptance and understanding, and she takes a person-centred approach that honours each individual’s pace, needs, and lived experience. By fostering trust and emotional safety, she creates spaces where people feel comfortable opening up, exploring challenges, and reconnecting with their sense of self. Klara is currently continuing her studies in Certificate IV in Mental Health, further strengthening her skills and professional knowledge. Alongside her studies, she has volunteered extensively with disadvantaged and vulnerable communities, supporting feeding programs, providing practical assistance, and engaging with children facing homelessness and hardship. She has facilitated children’s activities—including games, song time, and cooking—and helped create safe, joyful environments in settings such as orphanages. These experiences deepened her understanding of how safety, routine, play, and positive connection are foundational to emotional wellbeing, particularly for individuals who have experienced instability or trauma. Outside of her professional role, Klara prioritises balance and self-care through music, fitness, and taking intentional time to slow down and reset. These practices help her remain grounded, emotionally present, and resilient—qualities she brings into her mental health support work every day. Mental health support matters deeply to Klara because she understands how powerful it is to feel truly seen and heard by someone who cares. She is passionate about walking alongside people during seasons that feel heavy, uncertain, or overwhelming, offering support that is gentle, respectful, and compassionate. Klara’s goal is to create spaces where healing feels possible, connection feels safe, and individuals are reminded that they are never alone.

Ella

Mental Health Support Worker

Education:

Bachelor of Psychological Science

Graduate Diploma in Psychology (Advanced)

Ella is an amazing and dedicated Mental Health Support Worker who brings a strong depth of knowledge, compassion, and professionalism to her role at Grace Recovery Hub. Having completed a Bachelor’s degree in Psychological Science and currently undertaking a Graduate Diploma in Psychology (Advanced), Ella is committed to continuously expanding her understanding of mental health. Her passion for the field is evident in both her academic journey and her ability to support individuals through complex situations with calmness and confidence. She understands the importance of setting clear and healthy boundaries while ensuring that those she supports feel safe, respected, and genuinely cared for. Ella is motivated by her belief in the power of community, connection, and compassionate care. She values creating supportive environments where individuals feel heard, understood, and empowered in their mental health journey. Her approach is grounded in warmth and empathy, recognising that meaningful relationships and a sense of belonging play a crucial role in recovery. Ella is passionate about helping people navigate challenges, build resilience, and develop a stronger sense of self and independence. Outside of work, Ella prioritises activities that support her own mental wellbeing and reflect her thoughtful and grounded nature. She enjoys reading, particularly works by authors like Jane Austen and George Orwell, as well as going to the movies, appreciating storytelling as a way to explore human experiences and emotions. She loves spending time at the beach and going for walks by the water, finding these moments calming and restorative. At home, she surrounds herself with things that bring comfort and balance, including her two cats and a collection of house plants, which she finds soothing and grounding. Ella’s passion, knowledge, and genuine care make her a valued member of the Grace Recovery Hub team.

Eni

Mental Health Support Worker

Certificate IV Mental Health

Eni is a compassionate, empowering, and deeply community-focused Mental Health Support Worker who brings authenticity, resilience, and calmness to her role at Grace Recovery Hub. With experience across a variety of mental health, disability, and volunteer settings, Eni has developed a strong ability to support individuals from diverse backgrounds while creating safe and respectful environments. She is known for her ability to manage complex situations with calmness and professionalism, while still maintaining genuine warmth and empathy. Eni understands the importance of healthy boundaries, advocacy, and helping people feel uplifted, valued, and supported in every stage of their journey. Eni is passionate about ensuring that everyone has access to the support they deserve in order to live fulfilling and meaningful lives. As a proud trans and queer individual, she is actively engaged in community events and advocacy, bringing lived understanding and inclusivity into her support work. She is especially passionate about standing alongside disadvantaged and marginalised individuals within the community, ensuring people feel seen, heard, and accepted without judgment. Eni strongly believes that mental health support should be empowering, person-centred, and grounded in compassion, safety, and genuine connection. Outside of work, Eni enjoys activities that support both creativity and wellbeing. She is passionate about fitness, particularly running and swimming, recognising the positive impact physical activity can have on mental health and emotional balance. She also enjoys a wide range of creative hobbies, including painting, writing, model making, and photography. These creative outlets allow her to express herself, stay grounded, and connect with others in meaningful ways. Eni’s combination of lived understanding, advocacy, creativity, and compassion makes her a valued member of the Grace Recovery Hub team and a strong supporter of inclusive, community-focused mental health care.

Gabi

Mental Health Support Worker

Bachelor of Arts (Major in Psychology)

Graduate Diploma in Psychology (Advanced)

Gabi is an amazing, compassionate, and deeply community-focused Mental Health Support Worker who brings warmth, authenticity, and strong values into her role at Grace Recovery Hub. She is passionate about mental health and strongly believes in supporting people with kindness, fairness, and genuine understanding. Gabi has experience working across different settings, including mental health and aged care, where she developed strong interpersonal skills and a calm, person-centred approach to support. She understands the importance of setting healthy boundaries while creating safe and supportive environments where people feel heard, respected, and empowered. Gabi holds a Bachelor of Arts with a major in Psychology and a minor in History, along with a Graduate Diploma in Psychology (Advanced). For more than three years, she has actively advocated for youth mental health, including through her role in a Youth Advocate Group volunteer position, where she discovered a strong passion for supporting individuals who are systemically disadvantaged. Her commitment to advocacy and inclusion comes from a deep belief that everyone deserves access to support, dignity, and opportunities to thrive regardless of their background or circumstances. Gabi’s work is grounded in empathy, justice, and a genuine desire to help people feel valued and connected. Outside of work, Gabi enjoys spending time in nature, skating, playing electric guitar, and watching airplanes, activities that help her stay balanced, creative, and grounded. She believes in approaching life with a good sense of humour and creating space for people to express themselves openly and authentically. Gabi values connection, individuality, and emotional honesty, and she brings these qualities into her work every day. Her lived passion for mental health, combined with her experience, advocacy, and caring nature, make her a valued member of the Grace Recovery Hub team.

Cayden

Mental Health Coordinator

Bachelor of Psychology (Currently Studying)

Cayden is a compassionate and dedicated Mental Health Coordinator at Grace Recovery Hub who brings warmth, professionalism, and genuine care to every aspect of his role. Known for his approachable nature and kind heart, Cayden has an exceptional ability to build meaningful relationships with participants, families, and support workers alike. Highly organised and confident in managing complex tasks, Cayden takes a calm, solution-focused approach to ensuring participants receive high-quality care and coordination. His knowledge of mental health, combined with his genuine desire to help others, makes him a valued member of the Grace Recovery Hub team. Currently completing a Bachelor of Psychology at RMIT University, Cayden is committed to continually expanding his understanding of mental health and human behaviour. His experience in youth mentoring and community support has strengthened his ability to connect with people from diverse backgrounds and support them in achieving meaningful outcomes. Cayden believes everyone deserves to feel heard, respected, and valued. He finds great purpose in helping individuals recognise their strengths, build confidence, and work towards their personal goals. He believes that genuine connection, a positive environment, and simply taking the time to listen can make a lasting difference in someone’s mental health journey. Outside of work, Cayden enjoys an active lifestyle and has a passion for the outdoors. He loves hiking, camping, four-wheel driving, road trips, and exploring different parts of Victoria, finding that time in nature provides an important sense of balance and wellbeing. Cayden is also passionate about music, enjoys playing guitar, and appreciates the way music can bring people together and support emotional wellbeing. A proud Marvel fan, his favourite superhero is Spider-Man, whose resilience, courage, and commitment to helping others strongly resonate with him. He also enjoys spending quality time with family and friends, being involved in his local church community, and continually learning about psychology, mental health, and personal development. These experiences shape his holistic approach to wellbeing and reflect the same values he brings to his work every day, compassion, connection, resilience, and hope.

Shana

Mental Health Support Worker

Certification in Psychology and Mental Health

Shana is a compassionate, knowledgeable, and highly experienced Mental Health Support Worker who brings a calm and reassuring presence to her role at Grace Recovery Hub. She has a natural ability to remain composed in complex situations, helping individuals feel safe, supported, and understood even during their most challenging moments. Her professionalism, combined with her genuine empathy, allows her to build trusting relationships while maintaining clear and healthy boundaries. Shana’s steady approach and deep understanding of mental health make her someone people can rely on throughout their recovery journey. Shana’s passion for mental health began when she was a teenager, after recognising how misunderstood mental health was and how little it was openly discussed. Since then, she has been committed to helping others feel heard, respected, and supported. She believes that everyone deserves the opportunity to build a better life, particularly those who have faced significant challenges or disadvantage. What makes Shana special is her genuine desire to see people succeed, grow in confidence, and discover hope. She is passionate about empowering individuals to recognise their strengths, achieve their goals, and live meaningful, independent lives. Outside of work, Shana enjoys activities that promote balance, creativity, and wellbeing. She has a passion for cooking and trying new recipes, and she is an enthusiastic plant lover with more than 80 plants and trees in her home, finding great joy and calm in watching them grow. She also loves animals, having grown up with both cats and dogs, and currently enjoys the companionship of one of each. In her spare time, she enjoys reading and travelling to new places, embracing opportunities to learn and experience different perspectives. Shana’s calm nature, extensive knowledge, and heartfelt commitment to helping others make her a valued member of the Grace Recovery Hub team, where she continues to support individuals with compassion, respect, and genuine care.

Eva

Mental Health Support Worker

Diploma of Counselling

Eva is a compassionate, energetic, and highly dedicated Mental Health Support Worker who brings warmth, professionalism, and a genuine passion for helping others to her role at Grace Recovery Hub. With experience across a variety of settings, including hospital environments, Eva has developed a strong understanding of supporting people with diverse mental health needs. She approaches every individual with empathy, respect, and a calm confidence, knowing how to create safe, supportive environments while maintaining clear and healthy professional boundaries. Her caring nature and commitment to person-centred support allow individuals to feel heard, valued, and empowered throughout their recovery journey. Having recently completed her Diploma of Counselling, Eva is committed to continually expanding her knowledge and skills. She is preparing to undertake a Certificate IV in Mental Health as the next step in her professional development, with the long-term goal of becoming a Psychologist. Eva believes everyone deserves the opportunity to live a fulfilling life with the right support, understanding, and encouragement. She is passionate about helping people build confidence, independence, and resilience while supporting them to achieve meaningful personal goals. Her dedication to lifelong learning reflects her commitment to providing the highest standard of mental health care and making a positive difference in the lives of others. Outside of work, Eva enjoys living an active and balanced lifestyle. She loves going to the gym, attending Pilates, spending time outdoors, travelling, and enjoying quality time with family and friends. She also enjoys trying new experiences, playing games, and practising self-care through activities such as doing her nails and maintaining a healthy lifestyle. Eva understands that physical health, social connection, and self-care all play an important role in supporting positive mental wellbeing, and she encourages others to discover activities that bring them confidence, balance, and joy. Her enthusiasm, experience, and genuine compassion make Eva a valued member of the Grace Recovery Hub team.

Kiralee

Recruitment & Compliance Coordinator

Bachelor of Arts (Psychology)

Kiralee is an exceptional Recruitment & Compliance Officer at Grace Recovery Hub, bringing professionalism, compassion, and an outstanding eye for detail to every aspect of her role. She plays a vital part in building our team by carefully recruiting support workers who not only have the right skills and experience but also genuinely align with our values and the unique needs of our participants. Her commitment to quality ensures that every member of our team meets the highest standards of professionalism, compliance, and person-centred care. Having completed a Bachelor of Arts with a major in Psychology, Kiralee has a strong passion for mental health and a genuine interest in understanding people. She carefully reviews every compliance document, ensuring that all requirements are met while maintaining the highest standards of quality and safety. Her thorough and meticulous approach, combined with her ability to identify the right people for the right roles, has made her an invaluable part of Grace Recovery Hub. Kiralee understands that great support begins with great people, and she is passionate about helping build a team that makes a meaningful difference in the lives of our participants. Kiralee is known for her positive attitude, kind heart, and unwavering dedication. She approaches every challenge with optimism and professionalism, always looking for solutions and opportunities to improve. Whether she is recruiting new team members, managing compliance processes, or supporting colleagues behind the scenes, Kiralee brings warmth, integrity, and genuine care to everything she does. Her passion for excellence and commitment to supporting both our participants and staff make her an integral part of the Grace Recovery Hub family. Outside of work, Kiralee enjoys making the most of life through learning, creativity, and spending time outdoors. Whether she is exploring nature, trying a new recipe in the kitchen, or spending time with friends and family, she values experiences that help her grow and connect with others. Kiralee is also an avid reader and read an impressive 160 books in 2025. In her spare time, she enjoys bullet journaling and relearning Indonesian. Although she has not yet travelled outside of Australia, exploring more of the world is definitely on her bucket list.

Somi

Mental Health Support Worker

Certificate IV in Mental Health

Somi is an amazing and compassionate Mental Health Support Worker at Grace Recovery Hub who brings deep empathy, knowledge, and lived understanding to her work. Her journey into mental health support began through her own personal experiences with mental health challenges and recovery. Through navigating both the difficult and hopeful moments of that journey, Somi developed a strong understanding that recovery includes both good days and hard days. This lived insight inspired her to dedicate herself to helping others feel supported, understood, and empowered as they work toward improving their wellbeing. Motivated by her desire to give back to the community, Somi pursued formal training in the mental health field. She completed a Certificate IV in Mental Health Support Work, which helped her develop practical skills in supporting individuals experiencing mental health challenges. Building on this foundation, she is currently studying a Bachelor of Psychological Science and Counselling, further expanding her knowledge of human behaviour, emotional wellbeing, and evidence-based approaches to mental health recovery. Alongside her studies, Somi has gained valuable experience working as a support worker across different settings, assisting individuals with both mental health and disability needs. Through these roles, she has developed a strong ability to build trust, communicate with empathy, and provide person-centred support tailored to each individual’s goals. Somi is particularly passionate about raising awareness of mental health challenges within CALD communities, where stigma and lack of information can sometimes prevent people from seeking help. She hopes to empower individuals by sharing knowledge, resources, and practical tools that help people take control of their mental health and feel less alone in their struggles. Outside of work, Somi enjoys activities that nurture creativity, culture, and wellbeing. She loves arts and crafts, particularly painting and sketching, often painting outdoor scenery in an impressionist style, which she finds calming and reflective. She also enjoys going to the gym and staying active through weight training, lifting, and cardio, recognising the powerful connection between physical and mental health. Somi is passionate about cooking and exploring new cuisines, always searching for new recipes to try. She also enjoys traditional Cambodian dancing, which helps her stay connected to her culture and heritage. Through her compassion, lived experience, and dedication to learning, Somi brings warmth, insight, and a strong commitment to supporting others on their mental health journey.

Nick L

Mental Health Support Worker

Bachelor of Psychology

Certificate in Youth Justice

Nick is a highly qualified, experienced, and deeply compassionate Mental Health Support Worker who brings a balanced, thoughtful, and patient approach to his role at Grace Recovery Hub. Holding a Bachelor of Psychology and a Certificate in Youth Justice, along with a background in Art, Nick combines analytical understanding with creativity and emotional insight. He has worked across a variety of mental health settings, supporting both young people and adults, and is known for his ability to manage complex situations with calmness and professionalism. Nick sets clear and healthy boundaries while remaining approachable and supportive, creating safe environments where individuals feel respected and understood. Nick’s passion for mental health is driven by his strong belief that everyone deserves to feel heard, valued, and empowered. He is motivated by helping people build confidence, navigate challenges, and move toward more meaningful and fulfilling lives. His experience working with youth, alongside his understanding of justice systems and behavioural dynamics, allows him to connect with individuals from diverse backgrounds and life circumstances. Nick approaches each person with patience and empathy, recognising that trust and consistency are key to supporting long-term mental health and personal growth. Outside of work, Nick maintains a balanced and active lifestyle that reflects his holistic approach to wellbeing. He enjoys running, hiking, bouldering, and playing sports such as basketball and tennis, understanding the strong link between physical activity and mental health. He also values time spent reading, gaming, and travelling, gaining new perspectives and staying mentally engaged. His background in art further shapes his perspective, allowing him to appreciate creativity as a powerful tool for expression and emotional processing. Nick’s combination of experience, care, and genuine passion for helping others makes him a valued member of the Grace Recovery Hub team.

Cassandra

Mental Health Support Worker

Certificate IV in Mental Health

Diploma in Business Administration

Cassie is an amazing, compassionate, and highly capable Mental Health Support Worker who brings warmth, reliability, and strong mental health knowledge to her role at Grace Recovery Hub. She has a genuine passion for uplifting people and supporting them through life’s challenges in a way that is respectful, empowering, and person-centred. Cassie understands the importance of creating safe and supportive environments where individuals feel heard, valued, and encouraged, while also knowing how to maintain clear and healthy professional boundaries. With qualifications in Certificate IV in Mental Health and a Diploma in Business Administration, Cassie combines strong mental health knowledge with excellent communication, organisation, and problem-solving skills. She also brings lived experience and a background in high-pressure service environments, which has strengthened her ability to remain calm, empathetic, and practical in emotionally demanding situations. Her experience supporting people with diverse needs, including mental health, disability, and community participation, allows her to provide flexible and meaningful support tailored to each person’s goals, strengths, preferences, and needs. Cassie is passionate about helping people build confidence, maintain independence, and take positive steps toward the life they want to live. She enjoys supporting participants to access their community, develop everyday skills, and engage in activities that bring them purpose and connection. With her current driver’s licence and reliable insured vehicle, Cassie is able to assist individuals with community access and participation, helping them feel more connected, capable, and included in everyday life. Outside of work, Cassie enjoys spending time with her pets, exploring local cafés and community events, listening to music, gaming, and connecting with friends and family. She also values learning new skills and seeking opportunities for personal and professional growth. These interests reflect her belief in balance, connection, and continued development, all of which align strongly with positive mental health and wellbeing. Cassie’s compassion, lived understanding, and dedication make her a valued member of the Grace Recovery Hub team.

Dusty

Mental Health Support Worker

Certificate IV in Community Services

Diploma of Community Services (Currently Studying)

Dusty is an amazing, compassionate, and dedicated Mental Health Support Worker who brings maturity, resilience, and genuine kindness to his role at Grace Recovery Hub. Having experienced many of life's challenges, Dusty understands the importance of compassion, patience, and simply being there for someone when they need support the most. No matter the situation, he is known for his positive attitude and warm smile, helping people feel comfortable, respected, and valued. His calm nature, combined with his ability to connect with people from all walks of life, makes him someone participants can trust throughout their recovery journey. Dusty has transitioned from years of supporting family members through lived caregiving into a professional career in community services, bringing a wealth of practical experience and genuine empathy. He has experience providing personal care, physical assistance, meal preparation, household support, community access, and attending medical appointments, always delivering support in a respectful and person-centred way. Dusty has completed a Certificate IV in Community Services and is currently progressing towards his Diploma of Community Services, reflecting his commitment to continually developing his knowledge and skills. He believes that learning never stops and is passionate about helping individuals build confidence, independence, and achieve meaningful goals while maintaining their dignity and choice. Outside of work, Dusty enjoys living an active and balanced lifestyle. A lifelong sports enthusiast, he enjoys basketball, tennis, golf, gym training, and has a particular passion for American football, having played the sport for 13 years. He is also a devoted supporter of the Denver Broncos, Vancouver Canucks, Colorado Avalanche, and enjoys following the AFL. When relaxing, Dusty loves watching movies with his fiancée Anne, spending time with his beloved dogs and cats, and catching up with friends over a game of Texas Hold'em poker. A proud Marvel and DC fan, he also enjoys immersing himself in the world of superheroes. Dusty believes that sport, community, lifelong learning, and positive relationships all contribute to strong mental health and wellbeing, and he brings those same values into the compassionate support he provides every day at Grace Recovery Hub.

Joanne

Mental Health Support Worker

Bachelor in Social Studies (Social Work)

Diploma in Addiction Studies

Joanne is a compassionate, genuine, and dedicated Mental Health Support Worker who is passionate about helping people feel safe, supported, and empowered. She has a natural ability to create trusting relationships where individuals feel comfortable being themselves, knowing they will be listened to without judgement. Joanne understands the importance of providing a safe space during life's most difficult moments and is committed to helping people build confidence, hope, and independence while always respecting healthy boundaries. Her warm personality and caring nature allow her to uplift others and support them through their recovery journey with empathy and kindness. Joanne holds a Bachelor in Social Studies (Social Work) and a Diploma in Addiction Studies, providing her with a strong foundation in supporting people experiencing mental health challenges, addiction, and complex life circumstances. Her passion for mental health comes from understanding how difficult it can be when someone feels alone or without support. She believes that everyone deserves to feel heard, respected, and valued, and she is committed to being the person who offers encouragement, understanding, and practical support. Joanne is passionate about promoting mental wellbeing and helping individuals recognise their strengths while working towards meaningful goals. Outside of work, Joanne enjoys maintaining a balanced lifestyle through strength training at the gym, baking, movies, and music. She is an enthusiastic festival and concert-goer with a love for metal music and pop punk, and she enjoys spending quality time with her beloved cat. Joanne also has a passion for travelling, cars, sharks, and dinosaurs, and has even experienced shark cage diving—an adventure she hopes to repeat. Her adventurous spirit, combined with her compassionate heart, reflects her belief that life is about embracing new experiences while supporting others to live fulfilling and meaningful lives. Joanne's warmth, lived understanding, and genuine passion for helping people make her a valued member of the Grace Recovery Hub team.

Karina

Mental Health Support Worker

Certificate IV in Community Services (Currently Studying)

Karina is a compassionate, dedicated, and highly motivated Mental Health Support Worker who is passionate about supporting people experiencing mental health challenges, particularly those who are vulnerable or marginalised within the community. She believes everyone deserves to feel heard, respected, and empowered, and she is committed to advocating for people while maintaining healthy professional boundaries that promote safety, dignity, and independence. Karina has a natural ability to connect with people through kindness, patience, and genuine empathy, creating supportive environments where individuals feel valued and understood. Driven by her passion for mental health, Karina is currently completing a Certificate IV in Community Services and has also undertaken specialist training in Recognising and Responding to Sexual Violence, further strengthening her ability to provide informed, compassionate, and trauma-aware support. With nine years of experience working in Aged Care, she has witnessed firsthand the impact that mental health challenges, loneliness, and depression can have on people's lives. These experiences have inspired her to pursue a career supporting adults living with mental health conditions, while continuing to advocate for those who may not always have a voice. As a parent of multiples, she also understands the unique pressures of family life and hopes to support others navigating the challenges of parenthood and everyday wellbeing. Outside of work, Karina enjoys a creative and balanced lifestyle that reflects her caring personality. She is a passionate crocheter, embroiderer, and crafter, always working on a new project and finding creativity to be a wonderful outlet for relaxation and mental wellbeing. She also enjoys planning caravan adventures with her family, particularly coastal trips, attending Gold Coast Suns games, watching documentaries, and spending time with her many pets, including fish, a bunny, and a cat. A devoted tea drinker and lifelong Seinfeld fan, Karina believes that simple moments of joy, creativity, connection, and humour all play an important role in maintaining positive mental health. Her warmth, advocacy, and dedication make her a valued member of the Grace Recovery Hub team.

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Treasure

Mental Health Support Worker

Bachelor of Psychology (Honours) (Currently Studying)

Treasure is an amazing, compassionate, and highly motivated Mental Health Support Worker who brings knowledge, empathy, and professionalism to her role at Grace Recovery Hub. With experience across mental health research, academic support, and client-focused care, she has developed a strong understanding of how to support individuals experiencing a wide range of mental health challenges. Treasure is known for her calm and thoughtful approach, her ability to manage complex situations with confidence, and her genuine commitment to helping people feel heard, respected, and empowered. She believes in building trusting relationships while maintaining clear professional boundaries that create safe and supportive environments for recovery. Currently in her fourth year of Psychology (Honours), Treasure is working towards her long-term goal of becoming a Clinical Psychologist. She has gained valuable experience as a psychology research intern, contributing to mental health research within both university and clinical settings, while also developing strong communication and interpersonal skills through university tutoring, student advising, and mental health support roles. Her passion for mental health is deeply personal, inspired by witnessing family members experience mental health challenges. These experiences strengthened her belief in the importance of compassionate, evidence-based support and motivated her to pursue a career dedicated to helping others build confidence, independence, and meaningful lives. Outside of work, Treasure enjoys maintaining a balanced lifestyle through travelling, reading classic literature, playing soccer, running, and spending time outdoors. She also has a genuine passion for learning and enjoys continually expanding her knowledge of psychology and mental health through her university studies. Treasure believes that lifelong learning, physical wellbeing, and meaningful human connection all contribute to positive mental health. She is passionate about supporting people to recognise their strengths, achieve their goals, and celebrate every step of their recovery journey. Her warmth, intelligence, and dedication make her a valued member of the Grace Recovery Hub team.

Casey

Mental Health Support Worker

Certificate IV in Community Services Work

Diploma of Community Services Work

Casey is an exceptional and highly qualified Mental Health Support Worker who brings over 12 years of experience supporting individuals on their mental health recovery journeys. Holding both a Certificate IV in Community Services Work and a Diploma of Community Services Work, Casey combines extensive professional knowledge with genuine compassion and person-centred care. Throughout her career, she has worked across a variety of mental health settings, supporting people experiencing a wide range of mental health challenges. Casey is known for her calm, reassuring presence and her ability to confidently manage complex situations while helping people feel safe, understood, and empowered. Her person-centred approach ensures every individual is respected as the expert in their own life, with support tailored to their unique goals, strengths, and recovery journey. Passionate about mental health, Casey believes it is a privilege to walk alongside people as they build confidence, independence, and hope. She takes pride in delivering high-quality, compassionate support and believes every interaction should be grounded in empathy, respect, and genuine human connection. Casey is resilient, reliable, and committed to giving her very best in everything she does. She values teamwork, approaches every task with professionalism and integrity, and even after more than a decade in the sector, her passion for helping others remains as strong as the day she first began. Outside of work, Casey enjoys spending quality time with her family, reading, and taking peaceful walks in nature, recognising the positive impact these activities have on mental wellbeing. She also has a unique interest in collecting crystals and rare coins, appreciating the history, beauty, and stories they represent. Music is another important part of her life, and she enjoys listening to a wide variety of genres. Calm, friendly, and easy-going by nature, Casey brings warmth, extensive experience, and unwavering dedication to Grace Recovery Hub, making her a trusted support worker who genuinely empowers people to achieve meaningful and fulfilling lives.

Brooke

Mental Health Support Worker

Certificate IV in Community Services

Brooke is a compassionate, dedicated, and highly capable Mental Health Support Worker who brings warmth, empathy, and genuine care to her role at Grace Recovery Hub. With experience across a variety of community support settings, Brooke has developed a strong understanding of the diverse challenges people face and the importance of providing person-centred, respectful support. Wanting to make a meaningful difference in the lives of others and give back to her community, she completed her Certificate IV in Community Services, further strengthening her knowledge and understanding of mental health, community services, and empowering people to live more independent and fulfilling lives. Brooke's passion for mental health is deeply personal. Having witnessed the impact that mental health challenges can have on people close to her, as well as drawing from her own lived experiences, she understands the importance of having someone who listens without judgement and genuinely cares. These experiences have inspired her to create safe, supportive environments where people feel valued, encouraged, and empowered to work towards their goals. Brooke believes that recovery is built on trust, compassion, and recognising each person's individual strengths, and she is committed to walking alongside people as they build confidence, resilience, and hope for the future. Outside of work, Brooke enjoys embracing the outdoors and creating meaningful memories with family and friends. She loves camping, road trips, swimming, snorkelling, and exploring new places, finding that nature provides a sense of peace, balance, and wellbeing. She also enjoys spending time adventuring with her much-loved kitten, Eddie. Brooke believes that connecting with nature, animals, and positive experiences can play an important role in supporting mental health and overall wellbeing. Her genuine kindness, community focus, and passion for helping others make Brooke a valued member of the Grace Recovery Hub team.

Jo

Mental Health Support Worker

Bachelor in Social Studies (Social Work)

Diploma in Addiction Studies

Jo is an exceptional, highly qualified, and compassionate Mental Health Support Worker who brings a wealth of knowledge, life experience, and genuine care to Grace Recovery Hub. With a Bachelor in Social Studies (Social Work) and a Diploma in Addiction Studies, Jo has built a strong foundation in supporting individuals experiencing complex mental health and psychosocial challenges. Her calm, mature, and approachable nature allows her to build meaningful relationships with people from all walks of life, creating environments where individuals feel safe, respected, and empowered. Jo's passion for helping others, combined with her extensive qualifications and practical experience, makes her an invaluable member of the Grace Recovery Hub team. Originally from Ireland, Jo moved to Australia in 2018 before making Melbourne home in 2020. She is deeply passionate about mental health because she believes that no one should have to face life's challenges alone. She finds immense purpose in supporting people to overcome obstacles, discover their strengths, and achieve meaningful, fulfilling lives. Jo understands that recovery looks different for everyone and is committed to providing compassionate, person-centred support that empowers individuals to make choices, build confidence, and work towards their personal goals. Her warm personality, genuine empathy, and unwavering commitment to helping others shine through in every interaction. Outside of work, Jo enjoys leading an active and balanced lifestyle. She loves walking, running, hot pilates, and is currently training for a half marathon, always challenging herself to achieve new goals. On weekends, you'll often find her catching up with friends over coffee, exploring Melbourne's music, comedy, and wellness events, or planning her next travel adventure to experience new cultures and cities. She is also a devoted dog lover and believes that staying active, maintaining strong social connections, and embracing new experiences all contribute to positive mental health and overall wellbeing. Jo brings this same positive energy, compassion, and enthusiasm into her work every day, making a meaningful difference in the lives of the people she supports.

Mo

Mental Health Support Worker

Certificate IV in Disability

Mo is a highly experienced, compassionate, and dedicated Mental Health Support Worker who brings professionalism, positivity, and genuine care to his role at Grace Recovery Hub. With over four years of experience supporting people living with disabilities and psychosocial challenges, Mo has developed a strong reputation for helping individuals build confidence, increase independence, and achieve meaningful outcomes. His calm and approachable nature allows him to quickly build trusting relationships with participants, families, and support networks, creating an environment where people feel respected, valued, and empowered to be themselves. Throughout his career, Mo has gained extensive experience in NDIS service delivery, participant support planning, documentation, incident reporting, risk management, compliance, and stakeholder engagement. He is recognised for his reliability, professionalism, and ability to work collaboratively with participants, support coordinators, families, and multidisciplinary teams to deliver high-quality, person-centred support. Mo believes every individual deserves the opportunity to live a meaningful and fulfilling life, and he is passionate about supporting people to develop their strengths, overcome challenges, and actively participate in their communities. Outside of work, Mo enjoys maintaining an active lifestyle by going to the gym, running, discovering great coffee spots, and editing videos. He also enjoys trying new experiences, spending quality time with family and friends, and finding new adventures on weekends. One of the things Mo enjoys most is connecting with people from all walks of life. Whether it's talking about music, movies, sport, food, or sharing a good laugh, he believes that genuine human connection is at the heart of positive mental health. His easy-going personality, positive attitude, and commitment to empowering others make him a valued member of the Grace Recovery Hub team.

Amanda N

Mental Health Support Worker

Certificate IV in Alcohol and Other Drugs

Certificate IV in Mental Health

Amanda is an amazing, compassionate, and highly experienced Mental Health Support Worker who brings warmth, maturity, and professionalism to her role at Grace Recovery Hub. With extensive experience across a variety of settings—including volunteer roles, large not-for-profit organisations, community services, and recovery-focused support—Amanda has developed a strong understanding of how to support individuals through complex mental health and recovery journeys. She is known for her ability to build genuine connections while maintaining clear and healthy boundaries, creating safe and empowering environments where people feel respected, supported, and heard. Amanda has extensive experience providing one-to-one support and co-facilitating early recovery and relapse prevention groups for individuals transitioning from residential treatment back into the community. Her background in education and community-based settings has strengthened her skills in supporting people with behavioural, emotional, and social challenges, while helping individuals build independence, emotional regulation, and confidence. Having completed a Certificate IV in Alcohol and Other Drugs and currently completing her Certificate IV in Mental Health, Amanda combines professional training with lived experience to deliver compassionate, person-centred support. She is deeply passionate about advocacy, helping people reconnect with hope, purpose, community, and a stronger sense of self-worth. Outside of work, Amanda values wellbeing, balance, and meaningful connection in her everyday life. She enjoys spending time with her family, playing netball, swimming, listening to music, attending live gigs and festivals, and walking by the beach or spending time in nature. Amanda believes in the healing power of music, nature, and supportive relationships, recognising how these experiences contribute to emotional wellbeing and recovery. A proud dog mum to her beloved dog Shadow, Amanda brings warmth, empathy, and authenticity into everything she does, making her a valued and trusted member of the Grace Recovery Hub team.

Amy

Mental Health Support Worker

Bachelor of Psychological Science

Diploma of Health Science

Amy is an amazing and motivated Mental Health Support Worker who brings a strong can-do attitude, warmth, and professionalism to her role at Grace Recovery Hub. With previous experience supporting individuals in care settings, she understands the importance of patience, structure, and clear boundaries in delivering effective support. Amy knows how to balance compassion with professionalism, ensuring that the people she works with feel safe, respected, and empowered while maintaining healthy and appropriate boundaries. Her calm and steady presence allows her to confidently navigate complex situations across both mental health and disability support environments. Amy is deeply passionate about psychology and mental health, and this passion drives both her academic journey and her practical work. She strongly believes that every individual deserves to feel heard, understood, and supported in building a meaningful life. Through her studies and personal experiences, she has seen how the right guidance and encouragement can help someone develop confidence, independence, and renewed hope. Amy takes a person-centred approach, valuing genuine and trusting relationships with the individuals she supports. She works alongside clients to identify strengths, build resilience, and promote autonomy in ways that respect each person’s unique journey. Outside of work, Amy values activities that promote balance and wellbeing. She enjoys spending time with her pets, travelling, and engaging in nature-based activities—especially visits to the beach. She understands the therapeutic value of nature, routine, and connection in supporting mental health. Amy also enjoys music, creative projects such as building miniatures, and gaming. These creative outlets reinforce her belief in the importance of hobbies, self-expression, and meaningful engagement as protective factors for mental wellbeing and social connection. Amy’s positive mindset, dedication to ongoing learning, and non-judgmental approach make her a valued member of the Grace Recovery Hub team. She is committed to continuing her professional development while providing thoughtful, structured, and compassionate support to individuals navigating mental health and disability challenges. Her goal is always to help people feel empowered, capable, and supported in achieving greater independence and quality of life.

Annalese

Mental Health Support Worker

Bachelor of Criminology and Psychology

Graduate Diploma of Psychology (Advanced)

Annalese is an incredibly pleasant, positive, and resilient Mental Health Support Worker who brings warmth and optimism to every interaction at Grace Recovery Hub. Known for maintaining a genuine smile even in challenging situations, she approaches her work with calmness, empathy, and professionalism. Her ability to stay grounded under pressure allows her to support individuals through complex circumstances while creating a safe and reassuring environment. Annalese believes that consistency, kindness, and emotional steadiness are essential foundations in mental health support. Extensively qualified at a young age, Annalese holds a Bachelor of Criminology and Psychology and has recently completed a Graduate Diploma of Psychology (Advanced). Her academic background provides her with strong insight into human behaviour, mental health theory, and the social systems that impact wellbeing. This knowledge enables her to take a thoughtful, evidence-informed approach to supporting clients while remaining person-centred and compassionate. She is deeply passionate about helping people feel their best and empowering them to build confidence, resilience, and independence. What makes Annalese especially unique is her creative background in the beauty industry. Having completed makeup courses and worked in major makeup stores across Melbourne, she understands the powerful link between self-expression, self-esteem, and mental wellbeing. For Annalese, makeup is not just cosmetic—it can be a form of empowerment, creativity, and confidence-building. This rare combination of psychology and beauty allows her to support individuals holistically, recognising that feeling good externally can often support emotional wellbeing internally. Outside of work, Annalese prioritises balance and joy through activities that nurture her own mental health. She enjoys reading, watching TV shows, playing netball, and spending time with her dog. As a passionate concert enthusiast who loves all types of music, she appreciates the emotional connection and community that music brings. Her vibrant personality, strong academic foundation, and genuine passion for helping others make her a valued and inspiring member of the Grace Recovery Hub team.

Harrison

Mental Health Support Worker

Bachelor of Science (Psychology)

Graduate Diploma of Psychology (Advanced) (Currently Studying)

Harrison is a highly experienced, thoughtful, and dedicated Mental Health Support Worker who brings both strong academic knowledge and real-world experience to his role at Grace Recovery Hub. Having completed a Bachelor of Science (Psychology) and currently studying a Graduate Diploma of Psychology (Advanced), Harrison combines evidence-based understanding with genuine compassion for the people he supports. Known for his calm presence and professional integrity, he approaches every situation with care, insight, and a strong commitment to helping individuals feel safe, understood, and empowered throughout their mental health journey. Harrison has developed valuable experience supporting individuals in distress through his work as a Helpline Volunteer, where he responded to several acute distress calls using active listening, empathy, and structured crisis-support approaches. In this role, he utilised evidence-based suicide intervention frameworks to assess risk and support client safety while maintaining strict professional boundaries and confidentiality. His work required clear communication, emotional awareness, and precise case documentation aligned with ethical guidelines. Through this experience, Harrison developed a strong understanding of suicidal ideation, crisis response, and trauma-informed communication, enabling him to assist individuals during some of their most vulnerable moments. Beyond one-to-one support, Harrison is passionate about building community and reducing social isolation. He established and led a social sporting program aimed at strengthening community connection and student wellbeing, running weekly group sessions that helped participants develop supportive peer networks. Harrison recognises that connection and belonging are powerful protective factors for mental health, and he is committed to creating opportunities where individuals can build confidence, friendships, and a sense of community. Outside of work, Harrison maintains a healthy and socially connected lifestyle that reflects his holistic approach to wellbeing. He is a keen pickleball player and currently organises a local club with over 100 members, bringing people together through sport and shared activity. He also enjoys reading sci-fi novels and playing board games, appreciating the creativity and social connection these activities offer. Harrison’s motivation for working in mental health is deeply personal—having experienced difficult periods himself, he understands the importance of compassionate support. His lifelong goal is to help others become the best version of themselves, supporting them through challenges toward greater confidence, independence, and quality of life.

Katerina

Mental Health Support Worker

Bachelor of Arts (Psychology)

Graduate Diploma of Psychology (Advanced) (Currently Studying)

Katerina is a confident, compassionate, and highly motivated Mental Health Support Worker who brings both professionalism and warmth to her role at Grace Recovery Hub. She has a strong ability to set clear and healthy boundaries while maintaining a supportive and approachable presence, allowing individuals to feel safe, respected, and understood. Katerina holds a Bachelor of Arts and is currently studying postgraduate professional psychology, reflecting her strong commitment to growing her knowledge and making a meaningful impact in the mental health field. Katerina has always been passionate about supporting others and being someone people can rely on during challenging times. Her interest in mental health has been shaped not only by her studies, but also by seeing people close to her navigate their own struggles. These experiences helped her recognise her natural ability to connect with others and create a space where people feel comfortable opening up. She believes that even small acts of support can make a significant difference, and she is dedicated to helping individuals feel heard, valued, and empowered as they work toward improved wellbeing. Outside of work, Katerina prioritises balance and wellbeing through an active and fulfilling lifestyle. She enjoys going to the gym, Pilates, swimming, and spending time at the beach, recognising the powerful connection between physical activity and mental health. She is a passionate animal lover, spending time with her dog and helping care for friends’ pets, which she sees as a source of comfort, companionship, and emotional support. Katerina also enjoys music (especially 70s and 80s), cooking, meal prepping, roller skating, and spending time with family and friends. These interests reflect her holistic approach to mental health—one that values connection, joy, routine, and self-care. Her confidence, empathy, and genuine care make her a valued member of the Grace Recovery Hub team.

Ladan

Mental Health Support Worker

Bachelor of Applied Science: Psychology (Honours)

Diploma of Mental Health

Grace Recovery Hub is proud to introduce Ladan, a highly qualified and deeply compassionate Mental Health Support Worker who brings both professional expertise and lived understanding to her work. Ladan holds a Bachelor of Applied Science: Psychology (Honours) along with a Diploma of Mental Health, equipping her with strong theoretical knowledge and practical skills to support individuals navigating complex mental health challenges. She is highly motivated and genuinely passionate about helping people improve their wellbeing, build confidence, and reconnect with meaningful aspects of their lives. Ladan’s motivation for working in mental health comes from her lived experience, which has given her a profound understanding of how difficult it can be to function and navigate everyday life during challenging periods. Through these experiences, she developed a strong appreciation for the importance of healthy coping strategies, emotional regulation, and practical life skills that support long-term recovery. Her personal journey inspires her to approach every person with empathy, patience, and authenticity. She understands that recovery looks different for everyone and believes in supporting individuals at their own pace while helping them build resilience and independence. Before transitioning fully into the mental health field, Ladan gained valuable experience working in sales and tutoring, which strengthened her communication skills and her ability to connect with people from diverse backgrounds. Through sales, she discovered how much she enjoys meeting new people, hearing their stories, and helping them find solutions. As a tutor, she experienced firsthand how rewarding one-to-one support can be—especially when witnessing someone grow in confidence and achieve their goals. These experiences translate naturally into mental health support, where trust, encouragement, and personalised guidance are essential. Outside of her professional work, Ladan enjoys activities that nurture creativity, curiosity, and wellbeing. She loves reading both fiction and non-fiction, particularly fantasy, sci-fi, dystopian, and romance novels—genres that explore human resilience, identity, and emotional depth. She also enjoys writing creative stories, an outlet that allows her to reflect on human experiences and emotions. Staying active is important to her as well, and she enjoys bouldering, rock climbing, hiking, and exploring nature, recognising the powerful role that movement and the outdoors play in supporting mental health. Music is another source of inspiration for Ladan; she enjoys a wide range of genres including bossa nova, soul, 80s–90s classics, K-R&B, and house/disco, which she sees as a powerful way to lift mood and bring people together. Ladan’s combination of professional training, lived experience, empathy, and curiosity about people allows her to build genuine connections with those she supports. Her goal is to help individuals feel heard, empowered, and supported as they develop the skills and confidence needed to live fulfilling and meaningful lives. At Grace Recovery Hub, Ladan is a valued member of the team who brings warmth, insight, and dedication to every interaction.

Mairead

Mental Health Support Worker

Bachelor of Psychological Science

Graduate Diploma of Psychology (Advanced) (Currently Studying)

Mairead is an amazing, grounded, and genuinely caring Mental Health Support Worker who brings calm, authenticity, and professionalism to her role at Grace Recovery Hub. She is known for being approachable, helpful, and reliable, with a natural ability to support people in a way that feels respectful and human. With lived experience across diverse settings and a strong understanding of professional boundaries, Mairead creates safe and balanced support relationships where individuals feel both supported and empowered. Mental health support matters deeply to Mairead because she has seen firsthand how powerful it can be when someone feels truly listened to and understood. She is drawn to person-centred work that honours each individual’s experience and helps them feel safe as they navigate life’s challenges. Mairead believes that compassionate, consistent support—delivered with clear boundaries—can make a meaningful difference in a person’s confidence, resilience, and sense of wellbeing. Her approach is rooted in empathy, respect, and genuine care. Mairead brings valuable experience from her time as a Volunteer Counsellor with Youthline, where she supported young people through difficult and emotionally complex situations. This role strengthened her ability to listen deeply, respond with compassion, and remain calm and present during moments of distress. Her volunteering reinforced her understanding of the importance of early support, emotional validation, and creating safe spaces for people to talk openly about their mental health. Alongside her professional experience, Mairead is highly qualified and committed to ongoing learning. She holds a Bachelor of Psychological Science and is currently completing a Graduate Diploma of Psychology (Advanced) at a well-known Melbourne university, with completion due in December 2026. Outside of work and study, Mairead enjoys reading fiction, spending time outdoors, and staying active. Having lived in New Zealand and Austria, she spent many years snowboarding and continues to value movement and time in nature. As a big animal lover, she especially enjoys relaxed walks with her senior dog, Buddy, finding these moments grounding and restorative. Mairead’s warmth, compassion, and dedication make her a valued member of the Grace Recovery Hub team.

Stuart

Mental Health Support Worker

~More than five years of mental health experience

Stuart is an experienced, mature, and highly respected Mental Health Support Worker who brings a wealth of knowledge, compassion, and professionalism to his role at Grace Recovery Hub. With more than five years of experience working within the health system, Stuart has supported individuals across a wide range of mental health settings, including hospital-based services where consumers required varying levels of support. His calm and steady approach allows him to confidently navigate complex situations while ensuring that every person feels respected, heard, and empowered throughout their recovery journey. A passionate advocate for mental health, Stuart’s core philosophy has always been centred around giving consumers a voice and helping them live lives free from stigma and judgment. He strongly believes that every individual deserves the right to make their own choices, maintain their independence, and live according to their own goals and values. Stuart has also worked within mental health units in the prison system, a challenging but deeply rewarding experience that strengthened his ability to support individuals facing significant barriers and complex mental health needs. His background in peer work and consumer advocacy has further shaped his person-centred approach, ensuring that people remain at the centre of every decision affecting their lives. Outside of work, Stuart enjoys drawing, playing guitar, and reading, using creativity and self-expression as important tools for maintaining wellbeing and balance. He also holds qualifications in Training and Fitness, recognising the powerful connection between physical health and mental health. Stuart understands that recovery looks different for everyone and believes in helping people find activities, interests, and goals that bring meaning and purpose to their lives. His combination of lived understanding, professional experience, advocacy, and genuine compassion makes him a tremendous asset to the Grace Recovery Hub team and a trusted support worker for the individuals and communities he serves.

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Danny

Mental Health Support Worker

Bachelor of Applied Science (Psychology)

Danny is a compassionate, mature, and highly dedicated Mental Health Support Worker who brings a strong understanding of psychology, mental health, and human behaviour to Grace Recovery Hub. Having completed a Bachelor of Applied Science (Psychology), Danny combines his academic knowledge with more than 15 years of volunteering experience across community support, fundraising, and other people-focused environments. He has a calm and reassuring approach, allowing him to remain composed when situations become challenging or complex. Danny believes that good mental health support begins with listening, understanding the individual behind the challenges, and creating an environment where people feel safe, respected, and empowered. Danny's commitment to supporting others is reflected strongly in his work as a Social Support Volunteer with Western Health, where he provides companionship and emotional support to people who may be experiencing isolation, anxiety, or vulnerability during their hospital stay. This experience has strengthened his understanding of how meaningful human connection can positively influence someone's emotional wellbeing. Danny is passionate about person-centred support and enjoys building genuine, trusting relationships that help people develop confidence, work towards their goals, maintain independence, and feel more connected to their community. For him, being present for someone during a difficult period and helping them feel genuinely heard can make a meaningful difference. Outside of his professional and volunteer commitments, Danny values family, connection, and maintaining an active and balanced lifestyle. He enjoys cooking with his family, spending time with his cats, taking long walks, powerlifting at the gym, listening to music, and playing soccer. These interests reflect his appreciation for the different elements that contribute to positive wellbeing—from physical activity and healthy routines to relationships, companionship, and simply making time for the things we enjoy. Danny's combination of psychological knowledge, extensive community involvement, calm personality, and genuine desire to help others makes him a valued addition to the Grace Recovery Hub team.

Tam

Mental Health Support Worker

Certificate III in Individual Care – Aged and Disability

Tam is a warm, mature, and compassionate Mental Health Support Worker who brings a wealth of life experience, practical knowledge, and positive energy to Grace Recovery Hub. Having worn many hats throughout her career, Tam has developed the confidence and adaptability to work with people from all walks of life. She knows how to remain calm when situations become complex, recognise when someone needs space or reassurance, and provide support in a way that feels respectful and genuine. Now, Tam is passionate about using her experience to give back to the community, helping people feel supported, connected, and more confident in navigating everyday life. For Tam, mental health support is about much more than simply being there—it is about genuine connection, community, and understanding each person's individual story. She is naturally curious and enjoys getting to know the people she supports, discovering what matters to them and working alongside them towards meaningful personal goals. Tam believes people thrive when they feel seen, valued, and empowered, and she finds it incredibly rewarding to watch participants grow in confidence and independence. With a Certificate III in Individual Care – Aged and Disability, she brings relevant knowledge and experience to her work while maintaining a caring, person-centred approach. She is always ready to help, but equally understands the importance of professional boundaries, choice, and supporting people at their own pace. Outside of work, Tam's creative and adventurous personality really shines. She began her career as a florist and still loves flower arranging, creativity, and bringing together the aesthetics of special events. She also has a strong connection with nature and enjoys getting outdoors for long walks, having completed challenging events including Oxfam and Coastrek. Tam is also a devoted animal lover and proud owner of a very cheeky Labrador who regularly keeps her busy by stealing her socks! Whether she is enjoying nature, being creative, spending time with animals, or simply sharing a good laugh, Tam understands how meaningful activities and positive connections can contribute to wellbeing. Her warmth, humour, experience, and genuine desire to see others succeed make her a wonderful addition to the Grace Recovery Hub team.

Jarryd

Mental Health Support Worker

Jarryd is a calm, capable, and genuinely caring Mental Health Support Worker who brings a unique combination of people skills, technical experience, and problem-solving ability to Grace Recovery Hub. After more than 12 years working in IT, including service delivery and team management, Jarryd realised that the most rewarding part of his career was never simply solving technical problems—it was supporting people, helping them grow, and seeing them achieve their goals. This inspired him to take a new direction and focus his energy on making a meaningful difference in the lives of people who need support. Always willing to help, Jarryd brings empathy, patience, and a practical mindset to every interaction. His previous career has also given Jarryd valuable skills that translate naturally into mental health support. Having managed both small and large teams and led responses during major IT outages, he understands how to remain calm under pressure, think clearly when situations become complex, communicate effectively, and find practical solutions during stressful moments. Jarryd brings these strengths into his support work while recognising that every person's circumstances, needs, and goals are different. He is motivated by helping people build independence, recognise their capabilities, and work towards outcomes that are meaningful to them, always approaching support with respect and genuine human connection. Outside of work, Jarryd enjoys spending quality time with his two children, getting out to the footy, going on easy hikes, reading, and playing video games. He is also a big live-music fan, particularly enjoying everything from pop punk to metal. His combination of technology, gaming, sport, music, family life, and outdoor interests gives him plenty of opportunities to find common ground and build authentic connections with the people he supports. Jarryd's calm nature, diverse life experience, and genuine desire to help others make him a valued addition to the Grace Recovery Hub team.

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